Terms of Use and Privacy Policy

Privacy Policy Overview

We respect your privacy and are committed to protecting any personal information you share with us. This policy is intended to inform you about how we handle “Personally Identifiable Information” (PII)—data that could be used on its own or with other information to identify or contact someone—when you engage with our website.

What Information Do We Collect?

When you browse our site, sign up, place an order, or fill out a form, we may collect information such as your name, email address, phone number, mailing address, or other details to help enhance your experience.

When Is Information Collected?

We collect data when you:

• Register on the site
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Interact with other features on the website

How Is Your Information Used?

We may use your information to:

• Customize your user experience
• Improve our website and offerings
• Better respond to your customer service needs
• Administer promotions, surveys, or other site features
• Quickly and securely process your transactions
• Request feedback on our services or products
• Follow up on previous communication (such as email, chat, or phone inquiries)

How Do We Safeguard Your Data?

We routinely scan our systems for vulnerabilities and keep your personal data secured within protected networks. Only a limited number of authorized individuals have access to this information and are obligated to keep it confidential.

Sensitive details, like credit card numbers, are encrypted via SSL (Secure Socket Layer) technology. Transactions are processed through a secure third-party provider and are not stored on our servers.

Do We Use Cookies?

Yes. Cookies are small files stored on your device that help us remember your preferences, track site interactions, and improve user experience. For example, cookies allow us to remember the items in your shopping cart and understand site usage patterns.

We use cookies to:

• Manage ads
• Analyze site usage to improve our tools and features
• Work with third-party partners that help us track usage

You can modify cookie settings in your browser. Disabling cookies may affect some features of the website, but basic browsing will still be possible.

Sharing of Information

We do not sell or trade your personal data. Information may be shared with trusted partners who help us run our website or serve you—under strict confidentiality agreements. We may also share information if legally required or to protect our rights and those of others.

We may provide non-personal, aggregated visitor data to third parties for marketing or analytics purposes.

Children’s Privacy (COPPA)

Our services are not directed toward children under 13. We do not knowingly collect personal data from minors in this age group, in compliance with the Children’s Online Privacy Protection Act (COPPA).

CAN-SPAM Act Compliance

In accordance with the CAN-SPAM Act, we only send emails to users who’ve opted in and we:

• Avoid misleading subject lines
• Identify advertising messages clearly
• Include our business address
• Offer a clear option to unsubscribe

Third-Party Links

Our website may occasionally link to other services or products. These external sites operate independently and have their own privacy policies. We are not responsible for their practices but welcome any feedback regarding their content.

Fair Information Practices

We align with U.S. Fair Information Practice Principles and commit to notifying users within 7 business days if a data breach occurs.

We also support your right to legal recourse if your data is misused, and we comply with all applicable regulations regarding data handling and user protection.

To unsubscribe, you may click the link at the bottom of any email or write to us at info@floordesign.studio. We will ensure your request is processed promptly.